Lost Webroot Access? Here's How to Reinstall Webroot Already PurchasedUpdated 14 days ago
Have you lost access to your Webroot protection or switched to a new computer and need to reinstall it? Don't worry—this guide will walk you through the entire process step-by-step. Whether you've replaced a device, reset your system, or accidentally deleted the application, you can reinstall Webroot already purchased quickly and securely.
In this comprehensive guide, we’ll explain how to reinstall Webroot already purchased, how to retrieve your product key, where to download the installer, and how to reactivate your protection on any supported device. If you’ve searched online for how to reinstall Webroot already purchased, this post is tailored just for you.
Many users get confused about how to proceed once Webroot is removed or they can’t find their installer file. Fortunately, Webroot makes the reinstall process straightforward as long as you have your keycode. Let’s get started.
Why You May Need to Reinstall Webroot Already Purchased
There are many reasons why you might need to reinstall Webroot already purchased:
You upgraded to a new computer and need Webroot on your new device
The program was accidentally uninstalled or corrupted
You performed a system restore or OS upgrade
The software is no longer responding or won’t update
You reset your computer to factory settings
No matter the reason, reinstalling Webroot is simple—as long as you still have your license key or email confirmation.
What You Need Before You Begin
To reinstall Webroot already purchased, you will need the following:
Your Webroot keycode – This is a 20-character alphanumeric code sent to you when you purchased the software.
A working internet connection – The installer will need to download updates during installation.
Administrator access to your device – Required to install software and configure protection settings.
If you no longer have your keycode, don’t panic. We’ll also cover how to retrieve it.
Step 1: Locate Your Webroot Keycode
Before you start the reinstall process, make sure you have your Webroot keycode. This keycode proves that you’ve already purchased a valid license.
Here’s where you might find it:
In the confirmation email from Webroot (search your inbox for "Webroot" or "keycode")
On the retail card or product box if you purchased from a store
In your Webroot account at https://my.webrootanywhere.com
In the Best Buy purchase history if you bought it through Geek Squad or Total Tech Support
Still can’t find it? Contact Webroot support and provide your registered email. They can look up your license for you.
Step 2: Download Webroot Installer
Once you have your keycode, go to the official Webroot download page:
This site allows you to safely download the correct version of Webroot SecureAnywhere for your system.
Click the download link and save the installer file (typically named wsainstall.exe for Windows or .dmg for Mac).
Make sure you’re downloading from the official Webroot site to avoid fake or outdated installers.
Step 3: Install Webroot on Your Device
After downloading the installer, follow these steps:
Double-click the installer file to begin the setup process
When prompted, enter your 20-character keycode
Agree to the license agreement and terms of use
The installation will begin and complete in under 5 minutes
After installation, Webroot will run an initial scan and update its threat database
You do not need to uninstall any previous version of Webroot if it was already removed. The installer will handle everything.
Step 4: Sign In to Your Webroot Account
If you previously created a Webroot account (which is recommended), log in at:
https://my.webrootanywhere.com
From your account dashboard, you can:
Manage your existing licenses
View connected devices
Download the installer again
Check your subscription expiration date
Add or remove protection on additional devices
If you’ve never created an account, now is a great time to do so. It helps you manage Webroot access in the future.
Step 5: Activate Your Protection
Once Webroot is installed, your license will activate automatically as long as you entered the correct keycode. You should see confirmation on the Webroot dashboard that your device is protected.
If the activation doesn’t work:
Double-check that your keycode is valid
Make sure your internet connection is working
Restart your device and try again
In some cases, firewalls or conflicting antivirus programs can block activation. Disable any third-party antivirus before trying again.
Installing Webroot on a New or Additional Device
If your Webroot subscription supports multiple devices, you can install it on another computer using the same process:
Visit https://www.webroot.com/safe
Enter your existing product key
Download the installer
Run the installer and activate with the same key
You can monitor how many devices your license is being used on through your Webroot account.
Common Issues When Reinstalling Webroot
Issue: “Keycode is Invalid or Already in Use”
If you see this error, the keycode may be entered incorrectly or already used to its maximum capacity. Double-check the characters, especially numbers and letters that look alike (like 0 and O).
Issue: “Installation Fails or Freezes”
This can happen due to another antivirus or system issue. Restart your computer, disable other antivirus software, and try the install again.
Issue: “Can’t Find Confirmation Email”
Search your inbox or spam folder using keywords like “Webroot,” “purchase,” or “keycode.” If you still can’t find it, contact Webroot support.
Tips to Avoid Losing Access Again
Now that you've managed to reinstall Webroot already purchased, take a few precautions to ensure you don’t lose access again in the future:
Save your keycode in a secure notes app or password manager
Create and use a Webroot online account to track your licenses
Register your email with Webroot for future recovery
Set up auto-renewal reminders for your subscription
Webroot also offers cloud-based backup options to help store important files, which is a great way to add additional protection for your data.
Frequently Asked Questions
Q: Can I reinstall Webroot if I bought it years ago?
A: Yes, as long as your subscription is still valid. If it expired, you'll need to renew or buy a new license.
Q: Will I lose my subscription time if I reinstall Webroot?
A: No. Your subscription remains tied to your keycode, not your device. Reinstalling doesn’t reduce or reset your remaining time.
Q: Can I transfer my Webroot license to a new computer?
A: Yes. Simply uninstall it from the old computer and install it on the new one using the same keycode.
Q: How do I know if my device is protected?
A: Open the Webroot app and check the status on the dashboard. A green checkmark typically means everything is working correctly.
Conclusion
If you lost access to Webroot, don’t stress. As long as you have your 20-character keycode, it’s easy to reinstall Webroot already purchased on any device. Simply visit https://www.webroot.com/safe, download the installer, and enter your keycode during setup.
Creating a Webroot account is highly recommended for managing future installations and tracking your devices. Whether you’re reinstalling on the same device or moving to a new one, Webroot makes the process fast, secure, and user-friendly.